VERVIA WAINIE’s Face Sheet

 

Roles: ·               IT Security Project Manager ·               IT Infrastructure Delivery Manager ·               IT Infrastructure Project Manager ·               Wintel Technical Architect ·               Systems Administrator ·               Network Administrator ·               Network Engineer ·                 Infrastructure Experience: Network Services Data Center IT Security and Compliance Cloud and Virtualization Design LAN/WAN/MAN Mainframe and Distributed SAN/NAS Storage Windows Servers Linux/Unix Server knowledge Disaster Recovery ·                 Tools/Methods: ·               MS Office Suite ·               MS Project,& HP PPM ·               Visio, SDLC ·               PMBOK PMI ·               ITIL, SharePoint   Industries: ·               Financial ·               Airlines ·               Retail ·               Department of Defense (DoD) ·               Engineering   Education: B.S., LSU, Information Systems  MGT PM Course, Northlake, Irving, TX   Certifications: ITIL V3F , Security+ , Network+, XenApp, Cloud+ in work

Experience Summary Vervia is an experienced Infrastructure IT Professional and Project Manager with 15+ years of experience working with diverse technologies in enterprise environments.  Her career in IT began with hands-on technical (6+ years) roles and was involved in Windows-based WAN/LAN/WIFI network technology, storage and IT security.  Over the years her career naturally transitioned from hands-on technical into Project Management.  Vervia possesses a unique background which encompasses hands-on technical and Project Management.       Skills Inventory Project Management: ·   Management of matrix & geographically dispersed teams ·   Management of small to large projects ·   Management of multiple simultaneous projects ·   Full life cycle Project Management ·   Strong analytical skills ·   Excellent communication skills ·   Requirements management ·   PM/PMO, PMBOK, SDLC ·   Vendor and Stakeholder Management   Past Technical (Hands-On) Experience, Tools and Methodologies: Cloud VMware virtualization, app migration to Amazon (AWS), ServiceNow ITSM PaaS, BMC ITSM Remedy SaaS (on premise) Networking LAN/WAN/MAN, WIFI, TCP-IP, Windows Severs, Active Directory, Load Balancing, Disaster Recovery, Site Mirroring, Fault Tolerance, Server Farms, Access Management, Cisco Routers & Switches, Firewalls, DMZ, Dell Blade/IBM/HP servers, Server & Desktop Hardening/lockdown, Vulnerability Assessments, Risk Mitigation, App Integration, Implementations, Test-Stage-PROD environments, QA and UAT, Disaster Recovery Storage EMC SANs/NAS Data Center Data Center Build Outs, New Colo Site, Data Center Consolidation, Application Migrations Processes Change Mgmt., Release Mgmt., Asset Mgmt., Corp. Policies, Guidelines and Procedure’s IT Security & Compliance Network Regulatory Auditing, Network Security,  Internet Security, Corp and Industry Policies

Chronological Summary of Experience

 

Network Security Implementation Engineer, Sr. Consultant

Genesis 10/Bank of America, Dallas, TX 9/2016 - Present

 

Plans and coordinates project and portfolio delivery, leveraging internal resources and external service providers to complete highly complex, global network/voice/data projects within predicted cost, time, and quality estimates.

 

IT Infrastructure Security Delivery Manager, Sr. Consultant

Apex /Depository Trust & Clearing Corporation (DTCC), Coppell, TX9/2015 - 5/2016 

 

DTCC is a global financial corporation Provided consulting services the IT Risk and Governance organization which is accountable for managing a $30 million dollar portfolio and the execution and delivery of all infrastructure security and compliance projects within the client’s (Technical Risk Management - TRM) portfolio.  Worked with projects under Security Compliance Management (SCM), Insider Threat Program (ITP) and Vulnerability Management (VDM) initiatives.  Involved new upgrades, new implementations and enhancements for mainframe, cloud and distributed systems. 

 

·   Engaged directly with the internal client to develop the business case for IT Security and Compliance projects.

·   Worked with the business sponsor, crossed-functional IT teams, SMEs, Technical Architects, Security Architects, vendor(s), and consultants to develop the project charter, detailed business requirements, systems functional requirements, Project Solutions Architecture Assessment (PSAA) and the Requirements Traceability Matrix (RTM) for the proposed IT solution.

·   Reviewed and analyzed process flow charts, solution and network diagrams for proposed solution.

·   Participated in Information Security Architecture (ISA) meetings to develop the Design Estimates (DEs) for the proposed IT solutions.

·   Ensures project requirements are achieved in a high quality and timely fashion within budget guidelines.   

·   Consulted with management and reviewed solution proposals to determine goals, time frames, funding limitations, procedures for accomplishing solutions, staffing requirements and allotment of resources.

·   Served as the prime liaison between the Project Management, Design and Build teams on projects.

·   Followed company (NIC and PMO) standard processes/frameworks and industry best practices.

·   Demonstrated leadership, collaboration, critical thinking, and teamwork in addressing decisions and resolving issues.

 

Successful Project Contributions:

 

·   Upgrade IBM mainframe operating system to RACF z/OS to enhance security

·   Upgrade cryptographic keys on IBM mainframe to enhance data encryption and comply with corporate and government compliance guidelines

·   Centralize management and automation of Soltra Edge, Cyber Threat Intelligence (CTI) feeds

·   Replace VMWare vPODs w/Citrix VDI workstation and develop solution to for locking down VDI workstations for Highly-Privileged users

·   Implementation of enterprise-wide Public Key Infrastructure (PKI) infrastructure

·   Trustwave DB Protect replacement w/IBM Guardium DB security tool

·   Vulnerability Management Framework (VMF) – ongoing project to identify network vulnerabilities, risk evaluate identified vulnerabilities, develop a risk mitigation plan and remediate the issue. 

 

IT Infrastructure Project Manager (Independent Contractor)                         

Company Not-Disclosed 12/2013 - 9/2015

 

Managed projects from inception to completion and followed corporate PMBOK-based guidelines using SDLC methodology.  Researched technologies and made recommendations for upgrades and new initiatives.  Worked with technical teams in resolving technical issues, ensured proper change request procedures were followed preventing downtime during daily operations. 

 

Successful Projects Completed:

·   Implementation of Citrix ZenApp and ZenDesktop virtualization

·   Migrated in-house CRM application to Salesforce Cloud-based CRM SaaS

 

IT Infrastructure Security Project Manager, Sr. Consultant                                                  Fenway Group, FTW, TX                                                                                                  08/2013 – 12/2013

 

Worked as an Infrastructure Access Management (IAM) Security PM hired to help a major airlines complete a few critical IT Security and Compliance projects prior to the merger with another major airlines before the end of 2013.  Developed and managed projects from inception to completion and followed corporate PMO PMBOK-based guidelines.  Developed and managed project plan (business case, charter, requirements, risk plan, schedule/timelines, dependencies, constraints, budget, stakeholder’s management plan, communications plan, RACI, prepared all project documentation; facilitated project meetings; prepared PP presentations; worked with cross-functional teams; managed onsite/external vendors; followed IT Security and IT Compliance policies and procedures. 

 

Successful Contributions:

·   IDM/Access MGMT: Implementation of PING Identity Single-Sign-On (SSO) federation solution for airline client

·   IDM/Access MGMT: Integration of SSO federation with client’s third-party vendor applications

·   IT Compliance:  Migration of RSA Archer Risk and Compliance Management tool from the Amazon Virtual Private Cloud (VPC) to RSA's SaaS cloud solution

·   Wintel Compliance:  Upgrade forest and domain functional levels of Windows Server 2003 to Windows Server 2008 for enhance security functionality and compliance with corporate IT Security standards.

 

IT Project/Delivery Manager

Tuesday Morning Corp., Dallas, TX02/2012 – 08/2013

 

Maintained project portfolio of over 300+ projects.  Worked with leadership to gather current and future projects and to priorities/rank projects according to need and feasibility.  Ensured all projects followed PMO processes and monitored projects through all phases of the project life cycles.  Liaison between vendor and company to develop requirements, design and implementation.   Developed process flow charts using Visio.  Worked with technical teams to gather business, functional and technical requirements, business case and feasibility assessments; researched solutions and providing recommendations; participated in quote/bid and vendor selections; scheduled vendor onsite demonstrations, participated in SOW and SLA creation; worked with technical team leads to estimate level of work efforts and schedules (resource cost, time and availability).  Participated in Change Control meetings and ensured projects followed corporate IT Security and Compliance policies, guidelines and procedures. 

 

Successful Contributions:

·   Established the following Software-as-a-Service (SaaS) online services:  HP PPM, Atlassion Time Tracking tools, Atlassion JIRA agile APP DEV tool

·   Upgraded ACE PM SaaS tool to allow additional functionalities, added APIs to connect with Payroll and Accounting system and increased addition user licenses

·   Led the effort to develop an IT project governance process (PPM, Release Mgmt., SDLC)

·   Other projects include: bug fixes, eCommerce website enhancements, hardware/software upgrades, storage request, IT compliance, IT security, Windows Active Directory user account restructure of security groups

 

Technical Wintel Architect/PM (perm, 40 hrs. wk.)                                                                 Lockheed Martin Aeronautic, FTW, TX                                                                      08/2008 – 11/2011

 

As a Wintel Architect with Project Management duties.  Liaison between Lockheed Martin’s internal customers and Infrastructure Hosting Services to understand the business strategy and needs.  Responsible for analyzing customer’s high-level requirements, then working with the customer and technical teams to further develop the requirements to provide system designs that met the customers’ expectations.  Provided recommendations for Wintel system design including hardware/software configurations (server builds), storage and backup configurations (SANS/NAS).  Hosted the Approval Review Board for technical review and approval of the following approval gates:  Enterprise Architecture, IT Security and Compliance, Finance & Budget and Resourcing.  Gathered vendor price quotes and resource labor and cost.  Researched new product solutions and made recommendations.  Worked with vendor to develop SOWs, and SLAs.   Provided server administration for Windows 2008 servers.  Managed projects using MS Project and following corporate PM SDLC process.  Worked in a virtual and cross matrix environment with resources being geographically dispersed.  Facilitated meetings with up to 30 members.  Held Secret Security clearance to work in classified area.

 

Successful Contribution:

·   Setup and configured on-Premise Windows-based physical and virtual servers for daily OPS

·   Created virtual machine (VM) instances and migrated physical servers to new VMs

·   Recommended and led the effort to develop a new application to automate the tracking and forecasting of SANs storage

·   Led the Application develop a new application to automate the process of tracking adhoc/unplanned projects

·   Responded to over 550 annual request for datacenter server builds, OS upgrades, hardware/software upgrades, server consolidation/virtualization, IT Security, Disaster Recovery, Asset Management, Change Control, IT Compliance, server decommissioning, SANs/NAS storage, and backup.

 

Infrastructure Systems Administrator (DoD Contractor)

QINETIQ-North America, New Orleans, LA9/2006 – 6/2008

 

Maintained classified information systems in a virtual environment consisting of 44 servers for United States Marine Corp (USMC) Reserve, Network Operations Center (NOC) and held a Secret Security Clearance. Responsible for getting tactical network through Department of Defense (DoD) security compliance process in order to connect to secret network prior to field deployment.  Provided systems administration for new tactical network which included:  NT 2000, SANS storage, SharePoint, Exchange Server, Internet, VMware Virtualization, VPN, backup, and IM communications.

 

Successful Contribution:

·   Implemented new tactical collaboration network on the DoD Secret Network (SIPRnet).

·   Followed DIACAP, DoD-wide government standards, process to ensure proper risk management procedures were applied for connectivity of the new tactical network to the DoD Secret Internet Protocol Router Network (SIPRNet).

·   Completed Certification and Accreditation (C&A) process for new tactical network to connect to U.S. Marine Corps secret network following DoD DIACAP formal process.

·   Completed the Systems Security Authorization Agreement (SSAA) packet to achieve Certification and Accreditation (C&A) following DoD DIACAP standards.

·   Completed the Security Test and Evaluation (ST&E) process for implementation of new IT systems on the DoD SIPRNet.  (Security testing of all IT system’s hardware, applications, network connectivity and physical security risks).

·   Remediated vulnerabilities according to DoD Defense Information Systems Agency (DISA) standards to ensure IT systems were in compliance with DISA guidelines for locking down servers.

·   Completed the Authority to Operate (ATO) and Authority to Connect (ATC). 

 

IT Infrastructure Specialist (perm, 40 hrs. wk.)                                                                       Louisiana State Museum, New Orleans, LA                                                        7/2005 – 8/2006

 

Responsible for ensuring 24/7 network administration for the New Orleans district WAN and LAN consisting of 8 buildings, 12 IBM servers and storage array, Cisco 2250 router, Robotics backup tape unit, 119 workstations, wireless printers, wireless connectivity, bridge access points and antennas, Windows and Cisco Remote Desktops, and other network devices.  Designed and managed Active Directory security groups and user and resource accounts.  Responsible for maintaining and making recommendations for infrastructure compliance and worked closely with head quarter operations to follow guidelines for State IT Security and Compliance.  Cooperated with State Civil Service, IT systems, annual audit and compliance assessments.  Performed network vulnerability scans; remediated all network violations immediately; upgraded hardware, software and firmware; made recommendations for new IT initiatives; prepared business case and Statement of Work (SOW); trained over 120 users on state’s IT Security and IT Compliance policies; evaluated vendor bids and contract proposals; managed SLAs and software user and device licensing; managed vendors onsite, and developed IT processes.  Evaluated bid proposals; researched products and services; prepared cost-benefits analysis.  Placed bids for IT acquisition; selected vendors; acquired Infrastructure hardware, applications and services.  Maintained disaster recovery procedures.  Managed 2 student workers; assigned tasks and participated in performance evaluations.  Negotiated SLAs with vendors.  Managed vendors while onsite.

 

Successful Contributions:

·   Restored entire IT infrastructure in New Orleans after major catastrophe caused by Hurricane Katrina. 

·   Developed strategy for increase Infrastructure efficiency by upgrading of servers, backup systems, storage capacity and renegotiation of SLAs.

·   Proposed solutions for new SANs fiber infrastructure, circuit upgrade, server upgrade (Dell to SANs); server WIN OS upgrade, server rack upgrade, and renegotiated SLAs.  Conducted feasibility study, gathered requirements, worked with vendor during implementations.

·   Led effort to develop and implement IT Security and IT Compliance guidelines and policies according to the State of Louisiana IT Risk Management governance over state IT systems. 

·   Developed of Disaster Recovery and Contingency Plans.

·   Redesigned NT Active Directory (access control) after State security audit and developed new security policies.

·   Redesigned museum’s website.

 

Infrastructure SharePoint Integration (Consultant

Teksystems. Metairie, LA9/ 2004 – 2/2005

 

Performed consulting services for an enterprise implementation of SharePoint Portal Enterprise 2003 for Albert Garaudy & Associates, Engineering Corporation; worked closely with client’s external customers (Shell and Exxon corporations) to gather requirements for external access to SP; communicated effectively with all levels of management, clients and users; guided the installation and configuration of SP Portal; trained IT staff to administer SP, set up DMZ and Active Directory security groups.

 

Successful Contributions:

·   Implementation of MS SharePoint Portal for engineering company

·   Custom built department team sites

·   Trained over 400 local and remote users. 

Infrastructure Network Engineer

OTIS Corp., Slidell, LA8/2003 – 5/2004

 

Responsible for the implementation and administration of an NT network infrastructure for a startup Department of Defense (DoD) contracting company.  Gathered technical requirements, placed price quotes, made hardware, software and services acquisitions; negotiated SLAs and licensing agreements; managed vendors while onsite; provided both oral and written project status reports to CEO.  Researched new technologies and made recommendations.  Administered vendor quote process and assisted Operations Manager and CEO with making selections for acquisition.  Designed network topography in Visio and designed IP schema.  Purchased all infrastructure hardware, applications and software licenses.  Managed onsite vendors.  Worked with ISP for installation of T1 circuit.  Installed entire NT-based infrastructure.  Reported project status using MS Project and PowerPoint on a weekly basis to CEO and Ops Manger.  Held secret-level security clearance.

 

Successful Contributions:

·   Successfully designed and implemented an NT-based network infrastructure for OTISCORP.  Migrated UNIX-based LAN to WIN NT-based LAN.  Planned, designed and implemented the new NT infrastructure, which included:  installation of  8 Dell servers,  2 server racks, T1 circuit, server room setup, Cisco router, switches, IP configuration, WIN NT 2003 configuration, Active Directory design, NAS storage, WIFI, Terminal Services VPN, workstations, cabling, storage and Robotics tape backup, installed and configured MS Exchange Server, SharePoint Portal, Small Business Server Symantec Internet and Network Security and Peach Tree Accounting Server.  Developed the company’s corporate websites and SharePoint business Intranet

·   Led a team of 15 technical contractors to perform the migration of over 200 workstations and data during a contract with the City of New Orleans, Metropolitan Area Network (MAN) upgrade project.  The city was upgrading their network infrastructure from Novell to Windows. 

 

Infrastructure IT Specialist (Contract)

Louisiana Engineering Advancement Program (LEAP), New Orleans, LA  6/1995-8/2006

 

Responsible for establishing and maintaining Internet Web presence and setting up Windows NT LAN for Science Technology Engineering & Mathematics (STEM) program.  Tools used:  Dreamweaver, HTML/DHTML, JavaScript, Active Server Pages (ASP), Flash, Fireworks, Photoshop, FTP, SSL; IIS 5.0/6.0; Windows NT 4.0 & 2000 and Sequel Server (SQL), Norton Antivirus, TCP protocols, security, Active Directory administration.